Tenant Communication
A dependable point of contact for everyday tenant questions, updates, and property-related requests.
Pay one transparent fixed fee of £50 per tenancy and get the day-to-day support you need to manage with confidence.

Professional, landlord-focused support that keeps your properties running smoothly while giving you more time and peace of mind.
Dependable support for rent collection, tenant communication, maintenance coordination, and day-to-day management.
We handle the everyday workload so you can focus on growing your portfolio or simply enjoy more of your time.
Clear communication, transparent processes, and professional oversight keep you informed without being overwhelmed.
Flexible property management support shaped around different portfolios, organisations, and operating models.
Practical day-to-day support for landlords with one property or a growing portfolio.
Structured property administration and resident communication support for social housing providers.
Flexible operational support for agencies that need additional property management capacity.
Coordinated tenant communication, maintenance administration, and portfolio visibility for HMOs.
Additional property administration and resident communication support for local authority housing teams.
A dependable point of contact for everyday tenant questions, updates, and property-related requests.
Consistent rent monitoring and clear communication to help keep payments organised and visible.
Prompt coordination of repairs and routine maintenance with clear updates for landlords and tenants.
Practical support to help landlords keep track of important documents, checks, and management responsibilities.
“One professional team to coordinate the everyday details across your property portfolio.”
“Clear updates help you understand what is happening without needing to manage every conversation yourself.”
“Flexible support for individual landlords, growing portfolios, HMOs, and student accommodation.”
“A streamlined service designed to reduce administration and make property ownership feel more manageable.”
Straightforward Property Management
Follow these simple steps to get started today
Tell us about your properties, tenants, and the support you need.
Choose a clear management package tailored to your portfolio.
Complete onboarding and let our team take care of the day-to-day.
Select an available meeting time to discuss your portfolio, fixed-fee management support, or an estate-agency partnership.
Select a Meeting TimeVirtual Estate Agents combines responsive personal support with streamlined digital processes. Our aim is simple: handle the ongoing management workload professionally while keeping landlords informed and in control.
Talk to our teamManaging a property portfolio across the UK involves consistent oversight, clear communication, and practical administrative processes. For independent landlords and estate agencies alike, the day-to-day responsibilities—ranging from routine tenant enquiries to maintenance coordination—can take up significant time. Virtual Estate Agents provides agreed UK property management support designed to assist with this operational workload.
With 12 years of experience and more than 9,000 units managed across the UK, we have built a structured approach focused on practical administration. Unlike traditional models that charge a percentage of your rental income, our fixed-fee property management support offers a clear core cost. For £50 per tenancy, we act as a point of contact between landlords, tenants, and your preferred contractors, helping to coordinate routine matters and providing you with regular updates on your portfolio.
The property sector is increasingly recognising the limitations of percentage-based fee structures. When a management fee is tied directly to the rental value of a property, landlords may pay more for similar levels of service if market rents increase or the property is located in a higher-value area.
Our fixed-fee approach separates the core cost of management support from the rental amount. This means you have a clear, flat-rate baseline expense to consider, whether you manage a single residential let or a diverse portfolio. This cost structure is also a useful consideration for estate agencies looking to partner for property management administration.
The property landscape in the UK is diverse, and we discuss support arrangements to suit different property types. We provide assistance for standard single-let residential properties, and our administrative support can also assist with aspects of HMO management support. Houses in Multiple Occupation naturally generate a higher volume of tenant communications and shared maintenance queries. Our team helps log and coordinate these matters based on your instructions.
When discussing support for social housing and council housing, we focus on the agreed administrative paper trails, maintenance logging, and communication workflows. By acting as a support partner, we help coordinate these practical tasks based on the processes we agree upon with you.